Question 1

What does the free exposure snapshot show?

Accepted Answer

A first, outside-in look at your main domain: services reachable from the internet, how well your email is protected against spoofing, and whether company accounts appear in known data breaches. You get your top risks in plain language and what we would check next.

Question 2

Do you need access to our systems?

Accepted Answer

No. The snapshot and the external assessment use public information only, the same view an attacker has, and nothing is installed or changed. For policies and processes, which no scan can see, we use a short guided questionnaire instead of system access.

Question 3

Is the external check safe for our systems?

Accepted Answer

Yes. It looks at what is already publicly visible, without logging in, exploiting weaknesses or disrupting any service. We only assess domains and systems you own or are authorized to represent, and we confirm this before the full assessment starts.

Question 4

Where does the leaked-credential data come from?

Accepted Answer

We monitor large collections of data from past breaches and from dark web sources such as criminal marketplaces, forums and leak sites, and match them against your domains and company email addresses. You see which accounts are exposed and what to do about each one.

Question 5

What happens when a new leak or exposure appears?

Accepted Answer

With Continuous Watch, you get an alert as soon as it is detected, with step-by-step guidance such as resetting the affected password, enabling multi-factor authentication or closing an exposed service. Alerts arrive by email or in the tools your team already uses.

Question 6

What does the assessment report look like?

Accepted Answer

A risk score, your findings ranked by impact, urgency and effort, a clear fix for each one, and a gap map against the frameworks you follow. Leadership gets a plain-language summary, and your technical team gets the detail it needs to act.

Question 7

Can you fix what you find?

Accepted Answer

Yes. Our specialists can close most gaps directly, including email authentication, exposed services, multi-factor authentication, access clean-up, website updates and backup checks. When a fix belongs to your IT provider or another vendor, we hand over clear instructions and track it until it is closed.

Question 8

Does this make us NIS2, GDPR or ISO 27001 compliant?

Accepted Answer

No service can guarantee compliance on its own. We map your posture against frameworks such as NIS2, ISO 27001, GDPR, DORA and NIST, show the gaps in priority order and help you build the controls and evidence. It supports your compliance work and audits; it is not a certification.

Question 9

How is this different from antivirus or our IT provider?

Accepted Answer

Antivirus protects devices from the inside. We look at your business from the outside: what is exposed, what has leaked and what an attacker would try first. It complements your IT provider by showing exactly what to fix, and in which order.

Question 10

How is pricing set?

Accepted Answer

The snapshot is free. The assessment is a one-off fee based on the domains and systems in scope, and Continuous Watch is a monthly plan sized to the domains, IPs and mailboxes we monitor. Fixes are quoted as fixed-scope projects, and you see every price before any work starts.

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